Colin Fairnie trading as Reliant Technologies
25 Delta Drive, Musselburgh, EH21 8HY, Scotland, United Kingdom
1. Introduction & Platform Operator
Triparoo is a trading name and online platform operated by Colin Fairnie trading as Reliant Technologies, a sole trader registered in Scotland, United Kingdom, with a principal place of business at 25 Delta Drive, Musselburgh, EH21 8HY. By accessing or using the Triparoo website (www.triparoo.co.uk) or any associated services, applications, or tools (collectively, the "Platform"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms in their entirety, you must immediately cease using the Platform.
2. Nature of the Platform — Introduction Service Only
Triparoo operates solely as an online introduction and advertising platform. Triparoo facilitates connections between property owners, managers, and hosts ("Hosts") who wish to advertise accommodation, and travellers, renters, and guests ("Guests") who wish to find and book accommodation. Triparoo is NOT a party to any rental agreement, booking contract, or transaction entered into between a Host and a Guest. Triparoo does not own, manage, operate, control, offer, deliver, or supply any accommodation listed on the Platform. All listings are created and managed exclusively by Hosts. Triparoo acts as a neutral intermediary only and has no involvement in the actual provision of accommodation or any related services.
3. Limitation of Liability — Platform Operator
To the fullest extent permitted by applicable law, Triparoo, Colin Fairnie, and Reliant Technologies (collectively, "the Operator") shall have no liability whatsoever — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — arising out of or in connection with: (a) any rental agreement, booking, or transaction between a Host and a Guest; (b) the accuracy, completeness, or legality of any property listing, description, photograph, pricing, or availability information provided by a Host; (c) the condition, safety, suitability, or fitness for purpose of any property listed on the Platform; (d) any loss, damage, injury, illness, death, theft, or other harm suffered by a Guest during or in connection with a stay at any property listed on the Platform; (e) any failure by a Host to honour a booking, provide the advertised accommodation, or meet any representations made in a listing; (f) any failure by a Guest to pay, vacate, or comply with a Host's house rules or applicable law; (g) any dispute, claim, or legal proceedings between a Host and a Guest; (h) any loss of revenue, profit, data, goodwill, or other indirect or consequential loss suffered by any user of the Platform. The Operator's total aggregate liability to any user, in any circumstances where liability cannot be excluded by law, shall not exceed the total fees paid by that user to the Operator in the twelve (12) months preceding the event giving rise to the claim.
4. Liability Between Hosts and Guests
All liability arising from a rental arrangement — including but not limited to property damage, personal injury, non-payment, misrepresentation, breach of contract, and any other claim — lies solely and exclusively between the Host and the Guest. Hosts are solely responsible for: ensuring their property complies with all applicable laws, regulations, planning permissions, and safety standards; holding adequate property, public liability, and landlord insurance; accurately describing their property and setting fair and lawful pricing; collecting and remitting any applicable taxes (including but not limited to income tax, VAT, and tourist taxes); and complying with all short-term rental regulations applicable in their jurisdiction. Guests are solely responsible for: ensuring they are suitable tenants and providing accurate personal information; paying all agreed rental amounts and any applicable deposits or fees directly to the Host; treating the property with reasonable care and complying with the Host's house rules; obtaining appropriate travel insurance; and complying with all applicable laws during their stay. Triparoo strongly recommends that both Hosts and Guests obtain independent legal advice and appropriate insurance before entering into any rental arrangement.
5. No Endorsement or Verification
Triparoo does not endorse, verify, warrant, or guarantee any Host, Guest, property listing, review, or other content on the Platform. Any verification badges, ratings, or review scores displayed on the Platform are provided for informational purposes only and do not constitute a warranty or representation by Triparoo as to the accuracy, safety, or suitability of any listing or user. Triparoo makes no representation that any property listed on the Platform complies with local laws, safety regulations, or planning requirements. Users rely on listings and reviews entirely at their own risk.
6. User Obligations
By using the Platform, all users agree to: provide accurate, truthful, and complete information at all times; not use the Platform for any unlawful, fraudulent, or harmful purpose; not post false, misleading, defamatory, or infringing content; not attempt to circumvent the Platform by taking bookings or payments off-platform in a manner that violates these Terms; not use automated tools, bots, scrapers, or crawlers to access or extract data from the Platform without prior written consent from the Operator; not impersonate any person or entity or misrepresent your affiliation with any person or entity; and comply with all applicable laws and regulations in your jurisdiction.
7. Intellectual Property Rights
All intellectual property rights in and to the Triparoo name, brand, logo, trade marks, service marks, domain names, website design, layout, graphics, software, source code, databases, content, and all other materials on the Platform (collectively, "Triparoo IP") are owned exclusively by Colin Fairnie trading as Reliant Technologies or are licensed to the Operator. The Triparoo name and brand are protected trade marks. No user, third party, or competitor may: use the name "Triparoo", the Triparoo logo, or any confusingly similar name or mark in any context without prior written consent from the Operator; copy, reproduce, republish, upload, post, transmit, distribute, or otherwise exploit any part of the Triparoo website, its content, structure, or design for any commercial purpose; create derivative works based on the Platform or its content; frame or mirror any part of the Platform on any other website or application; use any Triparoo trade mark or brand asset in any advertising, marketing, or promotional material without prior written consent; or reverse-engineer, decompile, or disassemble any software forming part of the Platform. Unauthorised use of Triparoo IP constitutes trade mark infringement and/or copyright infringement and may result in civil and/or criminal proceedings. The Operator reserves the right to seek injunctive relief, damages, and an account of profits in respect of any such infringement.
8. User-Generated Content
By submitting any content to the Platform — including property listings, photographs, descriptions, reviews, or messages — you grant Triparoo a non-exclusive, worldwide, royalty-free, perpetual licence to use, display, reproduce, and distribute that content on the Platform and in connection with the promotion of the Platform. You warrant that you own or have the right to submit all content you post, that such content is accurate and not misleading, and that it does not infringe the intellectual property rights, privacy rights, or any other rights of any third party. Triparoo reserves the right to remove any content that, in its sole discretion, violates these Terms or is otherwise objectionable, without notice or liability.
9. Privacy & Data Protection
The Operator processes personal data in accordance with its Privacy Policy, available on the Platform, and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy. The Operator will not sell your personal data to third parties.
10. Disclaimers
The Platform is provided on an "as is" and "as available" basis without any warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted or error-free operation. The Operator does not warrant that the Platform will be available at all times, that it will be free from errors or viruses, or that any defects will be corrected. The Operator reserves the right to suspend, modify, or discontinue the Platform or any part of it at any time without notice.
11. Indemnity
You agree to indemnify, defend, and hold harmless the Operator, its officers, employees, agents, and successors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with: your use of the Platform; your breach of these Terms; any rental arrangement you enter into as a Host or Guest; any content you submit to the Platform; or your violation of any applicable law or the rights of any third party.
12. Third-Party Services & Links
The Platform may contain links to third-party websites, services, or payment processors. Triparoo has no control over and accepts no responsibility for the content, privacy policies, or practices of any third-party websites or services. The inclusion of any link does not imply endorsement by Triparoo. Users access third-party services entirely at their own risk.
13. Termination & Suspension
The Operator reserves the right, in its sole discretion, to suspend or terminate any user's access to the Platform at any time and without notice if the Operator reasonably believes the user has breached these Terms, engaged in fraudulent or unlawful conduct, or for any other reason the Operator deems appropriate. Upon termination, all licences granted to you under these Terms will immediately cease.
14. Governing Law & Jurisdiction
These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Scotland, United Kingdom. The parties irrevocably submit to the exclusive jurisdiction of the Scottish courts to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation.
15. Changes to These Terms
The Operator reserves the right to amend these Terms at any time. Updated Terms will be posted on the Platform with a revised "Last Updated" date. Your continued use of the Platform following the posting of updated Terms constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically.
16. Contact
If you have any questions about these Terms, please contact us: Colin Fairnie trading as Reliant Technologies, 25 Delta Drive, Musselburgh, EH21 8HY, Scotland, United Kingdom. Telephone: 0800 994 9090. Email: [email protected].
These Terms and Conditions were last updated on . For any queries, contact [email protected] or call 0800 994 9090.